Welcome to GearHead Gaming (“GearHead Gaming,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use our mobile games, applications, websites, customer-support services, and related services (collectively, the “Services”).
Scope: This policy applies to the mobile games, applications, websites, customer-support channels, and related services published or provided by GearHead Gaming. The information collected by a Service may vary based on the Service, device, operating system, region, features used, advertising choices, and permissions granted.
This policy does not replace separate terms that may govern purchases, subscriptions, app-store services, or your use of an individual Service.
Information We Collect
Depending on the Service and how you interact with it, we may collect the following categories of information.
1.1 — Device, Technical & Identifier Data
- Device details: Device type, manufacturer, model, operating system, app version, screen size, language, time zone, region, carrier, and network state.
- Online identifiers: IP address, app-instance identifiers, installation identifiers, and device or support tokens.
- Advertising identifiers: Apple’s Identifier for Advertisers (IDFA) or Google Advertising ID (GAID), when available and permitted.
- Approximate location: Country, region, or city inferred from an IP address. We do not intentionally collect precise GPS location unless a feature clearly requests it and you grant permission.
1.2 — Gameplay, Usage & Diagnostics
- Gameplay information: Sessions, session duration, levels, scores, achievements, progress, virtual currency, settings, and in-game actions.
- Advertising activity: Ads displayed, viewed, clicked, or completed, and rewards associated with ads.
- Attribution information: The campaign, ad network, or referral source associated with an installation or interaction.
- Diagnostics: Crash logs, error reports, performance data, loading times, memory use, and related troubleshooting information.
1.3 — Purchases, Platform Features & Support
- Purchase information: Products or subscriptions purchased, transaction identifiers, dates, price and currency, storefront, entitlement status, renewals, restorations, refunds, revocations, or cancellations.
- Platform gaming information: If you use Apple Game Center or Google Play Games, we may receive a player identifier, display name, achievements, scores, leaderboard information, or data needed to synchronize supported progress.
- Information you provide: Your name, email address, game and platform, player or support identifier, screenshots, and the contents of customer-support communications.
iCloud Game Saves
Supported games use Apple’s iCloud service to store game-save data, such as gameplay progress, so that it can be restored or synchronized where the game supports these features. The data saved depends on the game and the features you use. iCloud functionality depends on your Apple Account, device settings, and service availability.
Apple processes information associated with iCloud under its Privacy Policy. You can manage iCloud use and storage through your device’s Apple Account and iCloud settings. Disabling iCloud for a game may prevent future cloud saves or synchronization; uninstalling the game does not necessarily delete existing iCloud saves.
1.4 — Website Information
When you visit our website, we or our hosting and analytics providers may collect basic technical information such as IP address, browser type, device type, referring page, pages visited, and access times. Our website may use cookies or similar technologies for essential functions, security, analytics, and preferences. Where required, non-essential cookies are used only after consent.
Sources & Device Permissions
We may collect information directly from you, automatically through the Services and integrated software development kits, from Apple or Google, from optional platform services such as Game Center or Google Play Games, and from advertising, analytics, attribution, diagnostics, and fraud-prevention providers.
Your control: Our Services may request device permissions only when required for a feature. You can review or revoke permissions in your device settings. Denying an optional permission may prevent the associated feature from working but should not affect unrelated paid functionality.
Please do not send us passwords, complete payment-card details, government identification numbers, or other information that is unnecessary for a support request.
How & Why We Use Information
We may use information to:
- Operate, maintain, secure, and improve the Services.
- Provide game features and save or restore supported progress.
- Deliver purchases, subscriptions, entitlements, and purchase restorations.
- Respond to customer-support and privacy requests.
- Diagnose crashes, errors, and performance problems.
- Understand gameplay, balance difficulty, and develop new features.
- Display, limit, personalize, and measure advertising where permitted.
- Measure marketing campaigns and installation sources.
- Detect fraud, cheating, abuse, invalid advertising traffic, and security incidents.
- Comply with legal, tax, accounting, regulatory, and app-platform requirements.
- Establish, exercise, or defend legal claims and protect users and our Services.
3.1 — Legal Bases for Processing
Where applicable law requires a legal basis, we rely on:
- Contract: To provide requested Services, purchases, subscription benefits, supported progress, and customer support.
- Consent: For personalized advertising, tracking, non-essential cookies, or other processing that requires permission. Consent can be withdrawn at any time.
- Legitimate interests: To operate and improve the Services, perform limited analytics, provide contextual advertising, diagnose problems, prevent fraud, and protect our rights, where those interests are not overridden by your rights.
- Legal obligation: To meet tax, accounting, regulatory, law-enforcement, and other legal requirements.
We do not use personal information for materially different purposes without appropriate notice and consent where required.
Advertising, Analytics & Tracking
Our games may be supported by advertising. Advertising and analytics providers may process device identifiers, IP address, approximate location, app interactions, ad interactions, attribution events, purchase events, and diagnostics.
Where legally required, we obtain consent before enabling personalized advertising or sharing information for cross-app or cross-service advertising. If you decline, you may still receive contextual or less relevant advertisements.
4.1 — Apple Devices
On iOS and iPadOS, we request permission through Apple’s App Tracking Transparency framework before accessing the IDFA or performing tracking that requires permission under Apple’s rules. You can change this choice under Settings → Privacy & Security → Tracking.
4.2 — Android Devices
Android users can manage or delete their advertising identifier through their device’s privacy or advertising settings. Names and locations of these settings vary by Android version and device manufacturer.
4.3 — Consent Choices
Where available, you may update advertising choices using consent or privacy controls presented in the game. Withdrawing personalized-ad consent does not necessarily stop contextual advertising, security processing, fraud prevention, or analytics that do not depend on that consent.
Purchases, Subscriptions & Web Payments
Our games and their web versions may offer consumable purchases, non-consumable purchases, virtual items, and auto-renewable subscriptions. Mobile payments are generally processed by the Apple App Store or Google Play. Payments made through our web versions are processed by Stripe or another payment provider identified at checkout.
The payment provider may collect payment-method, billing, contact, device, and fraud-prevention information. We may receive limited transaction details such as a transaction identifier, purchase, amount, currency, payment status, billing contact information, and subscription or entitlement status. We do not receive or store complete payment-card or bank-account numbers.
We use transaction information to complete purchases, provide and restore entitlements, manage subscriptions, prevent fraud, maintain records, perform analytics, and provide support. Payment providers process information under their own terms and privacy policies.
Refunds and cancellations: For Apple App Store or Google Play purchases, request a refund or manage a subscription through the relevant store, subject to its policies. For purchases made through our web versions, email contact@gearheadgaming.org with the game, transaction identifier, and reason for the request.
Except where required by law, web purchases are generally non-refundable after digital content, virtual items, or subscription benefits have been delivered, accessed, or used. We may approve a full or partial refund for duplicate charges, failed delivery, unauthorized transactions, or other exceptional circumstances. Approved refunds are returned to the original payment method. Cancelling a subscription prevents future renewals but does not automatically refund earlier charges. Uninstalling a game does not cancel a subscription or provide a refund.
Terms of Use — Apple App Store
For games downloaded through the Apple App Store, Apple’s Standard End User License Agreement (EULA) governs your use of the app and content or services accessible or purchased within it, unless a custom EULA is provided for that app.
Third Parties & Information Sharing
We may disclose information to service providers, advertising and mediation partners, analytics and diagnostics providers, attribution and fraud-prevention providers, app stores, platform operators, professional advisers, authorities where legally required, and a successor involved in a merger, restructuring, financing, or sale of assets.
Not every provider is used in every game. Provider use may vary by game, platform, region, consent choice, and availability.
6.4 — Protection, Sale & Sharing
We select providers that commit to protecting personal information under applicable law. When a provider processes information on our behalf, we require appropriate privacy and security protections and protection that is the same as or equivalent to that described in this policy and required by applicable platform rules. Some partners may act as independent businesses or data controllers under their own policies.
We do not sell personal information for money. However, disclosure of identifiers, device information, or usage information for personalized or cross-context behavioral advertising may be treated as a “sale,” “sharing,” or targeted advertising under certain privacy laws. Where those laws apply, you may opt out using the choices described in Sections 4 and 9.
We may also disclose aggregated or de-identified information that cannot reasonably identify an individual.
International Data Transfers
Our Services are available internationally. We and our providers may process information in countries whose privacy laws may differ from those in your country, including locations where our service providers maintain facilities or conduct operations.
Where required, international transfers are handled using safeguards made available by us or the relevant service provider under applicable law.
Data Retention & Security
Retention periods vary depending on the game, type of information, purpose of processing, legal or operational requirements, and the practices of the service provider that processes it. Information may be retained while needed to operate a Service, provide purchases or support, maintain security, prevent fraud, meet legal obligations, or resolve disputes.
Advertising, analytics, diagnostics, platform, and purchase information may be retained by the relevant provider under its own retention practices. Uninstalling a game does not remove information already processed by us, an app store, or another provider.
8.1 — Security
We take reasonable steps to limit the information we collect and to reduce unauthorized access or misuse. However, some information transmitted by our Services or their providers may not be encrypted in transit. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Please do not send passwords, payment-card details, government identification numbers, or other sensitive information through a game or ordinary email.
Your Choices & Privacy Requests
You can manage app permissions, advertising choices, and tracking permissions through your device settings and any privacy controls made available in a game. You may also reset or remove an advertising identifier using options provided by your operating system.
Depending on where you live, applicable law may provide rights relating to personal information, such as access, correction, objection, consent withdrawal, or deletion. These rights may be limited by the type of information involved and our ability to identify it.
9.1 — How to Submit a Request
Email contact@gearheadgaming.org with the subject Privacy Request. Include the relevant game, platform, player or support identifier if available, and a short description of the request. Never send an account password.
9.2 — Availability of Deletion
GearHead Gaming does not currently provide a general automated method for deleting data collected through the Services. Some information is processed under device, advertising, installation, or provider identifiers and may not be reasonably identifiable or removable by us. We may therefore be unable to locate or delete particular information.
Information controlled by Apple, Google, an advertising provider, or another independent third party is subject to that provider’s controls and policies. Where applicable law requires us to act on a verified request, we will respond as required, subject to permitted legal, security, technical, and record-keeping limitations.
Children's Privacy
Our general-audience games are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally required parental consent. In jurisdictions where a higher age applies to consent for online data processing, we follow the age required by applicable law.
We do not knowingly use personal information from children for behaviorally targeted advertising. If a game is specifically directed to children or participates in a platform’s children or families program, we apply the additional restrictions required by that program and applicable law.
If you are a parent or guardian and believe a child has provided personal information to us, contact us. We will investigate and take appropriate steps to delete the information where required.
An App Store or Google Play age rating describes the suitability of game content and does not, by itself, mean that a game is directed to children for privacy-law purposes.
Third-Party Links & Policy Changes
Our Services may contain links to third-party websites, advertisements, stores, or services. We do not control the privacy practices of independent third parties and encourage you to review their privacy policies.
We may update this Privacy Policy to reflect changes to our Services, providers, technology, legal requirements, or data practices. We will update the “Last Updated” date when changes are posted. If a change materially affects how personal information is used, we will provide additional notice or obtain consent where required.
Contact Us
GearHead Gaming is operated by Muhammad Shoaib Hassan in Pakistan. For questions about this policy, consent choices, or a privacy request, contact us using the details below.